Is Your Order in Turkey Ready for Collection?
Before you pay the balance or send the truck, we check that the goods, documents and collection in Turkey are actually ready — and tell you whether to release, resolve first or hold.
From €450 / visit day
Ready on Paper, Not Ready for the Truck?
These are the signs we see most often just before collection from Turkey.
Seeing one of these? Tell us about your shipment →
What You Receive
Shipment coordination in Turkey that ends in a clear release decision — before money or goods leave your control.
Readiness findings
Packed quantities, package identity and collection status — confirmed or still open.
Evidence & document review
Cargo photos, invoice, packing list and transport details checked against each other.
Actions & coordination
Open points, who must close them, and confirmations from the supplier and forwarder.
Hana’s recommendation before you release the balance or the truck
Release collection
Goods, documents and collection are aligned with your order.
Resolve before collection
We name what must be corrected or confirmed first.
Hold collection
A material gap or conflicting evidence remains open.
6 Shipment Issues Resolved Before Release
Production was reported complete and a dispatch date was proposed. Before the buyer authorised collection, six connected issues were still open.
| Area | Position found | Status |
|---|---|---|
| Packing | Final packing had not been completed | ✓ Closed |
| Quantities | Shipment quantities not confirmed against the order | ✓ Closed |
| Documents | Invoice and transport details not aligned to the cargo | ✓ Closed |
| Vehicle | No confirmed truck behind the proposed collection date | ✓ Closed |
| Loading | No agreed loading time; site not ready to load | ✓ Closed |
| Visibility | Buyer had no independent view of shipment status | ✓ Closed |
What We Check Before Collection
Machinery, textiles, cosmetics, furniture, building materials — any shipment leaving Turkey.
Goods & quantities
Order lines, packed units and package counts against your order.
Packing & marking
Packing condition, labels and shipping marks.
Commercial documents
Invoice and packing list match the physical cargo.
Origin & export documents
A.TR, EUR.1 or certificate of origin where your goods need one — signed and consistent.
Incoterm & responsibilities
Agreed rule, named place, and who loads, pays and insures.
Collection & loading
Confirmed vehicle, loading slot, site contact and equipment.
Order still in production? Production Monitoring & Factory Visits →
Practical Questions
Short answers before you arrange collection from Turkey.
Related services:Production Monitoring →Supplier Verification →RFQ & Quote Comparison →
Can you check a shipment from a supplier I already work with?
Yes. Most shipment checks are for existing suppliers, often just before the balance payment or collection.
My supplier wants the balance before loading. Can you check first?
Yes. We confirm what is packed, what the documents show and whether collection is really arranged, so you decide on the balance with evidence.
Can this be handled remotely or does it need a site visit?
Many shipments can be checked remotely from dated photos, the invoice, packing list and transport details. When quantities, packing or loading must be seen, we go on site.
Do you check the A.TR or other origin documents?
Yes. We check that the invoice, packing list, transport document and — where your goods need one — the A.TR or EUR.1 are available, signed and consistent with the cargo. Customs clearance itself stays with your broker or forwarder.
What if the shipment is not ready?
You receive the open points, who must close them and by when. We follow up with the supplier and forwarder until the shipment is ready or you decide to hold.
How quickly can you check a shipment?
Document checks are usually completed within 1–2 business days. Site visits can usually take place within 2–5 business days anywhere in Turkey, with the report within 24–48 hours of the visit.
Tell Us What Needs to Ship
Share the shipment, destination and the collection decision ahead. Start with what you have.